eB Projectwise connector

Hello

If a projectwise document's meta data is changed after the eB Projectwise connector has attempted to transfer the document to eB, it appears that the connector doesn't recognise the change, and so doesn't try again. Therefore if there had orginally been missing or incorrect mandatory data (and so the transfer failed) the document becomes 'stuck' even if the meta data is corrected and the only way to get the document into eB is to remove the document from the data source folder completely, and then put it back with the correct meta data. This causes a lot of dsruption and confusion for our users. Is there any fix that allows the connector to recognise changes after the transfer has been attempted once, so it tries to transfer it to eB again?

 

Kind regards

 

Catherine

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