an error message prompted when a user try to expand a sub-folders that was just created.
'there was a problem fetching the data for this object'.
Hi Adzrai,
Is it in eb Web? Have you tried it with Director?
You just added a folder in eB or have some contents to that folder? I mean, is it empty?
Manav,
Same error message prompted when I try to open it via Director.
If I click on the sub-folder title on eB web, no issue. Only when I want to expand the error will prompt out. I've attached another file for your reference.
Hi Adzrai,Is this issue with all the sub-folders with documents or with one specific folder?If it is with one specific folder, then I guess one of the doc title has invalid character or newline. Please try to uncheck the "Display Full Description" box as highlighted below and restart you director and try again:
if you still find the same issue, then we need to find the document causing the problem.
Hi Manav,
Still the same. There are 4 sub-folders under this document and 2 are working fine but the other two aren't.
Answer Verified By: Adzrai