eB Error Message - Access to Events

Good Morning,

We have a number of end users stating they are receiving the attached error message.

The users come across this error when trying to access eB Events. This does not occur for all Events and eB permissions/securities are fine.

Any Ideas?

Kind Regards,

 - Lewis

Parents Reply Children
  • Details as follows:

    System.Web.HttpException: Error executing child request for ../PlugIns/CAP/ConditionReport/ConditionReport.aspx. ---> System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.

      at eB.ETM.Client.Objects.BaseEvent.PersonTasksW(WorkOrder work)

      at eB.ETM.Client.Objects.BaseEvent.ActiveWorkTasksW(WorkOrder work)

      at eB.PlugIn.CAP.PlugIn.CAPEventTasks(TargetObject target, BaseEvent etmEvent, CategorisedTaskList tasks, WorkOrder etmWrk)

      at eB.PlugIn.CAP.PlugIn.TaskList(TargetObject target, CategorisedTaskList tasks)

      at eB.Library.Web.UI.Controls.TaskListControl.MakeApplicationTaskList(HtmlTextWriter output)

      at eB.Library.Web.UI.Controls.TaskListControl.Render(HtmlTextWriter output)

      at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

      at System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer)

      at System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output)

      at System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer)

      at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

      at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)

      at System.Web.UI.Page.Render(HtmlTextWriter writer)

      at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

      --- End of inner exception stack trace ---

      at System.Web.UI.Page.HandleError(Exception e)

      at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

      at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

      at System.Web.UI.Page.ProcessRequest()

      at System.Web.UI.Page.ProcessRequest(HttpContext context)

      at ASP.plugins_cap_conditionreport_conditionreport_aspx.ProcessRequest(HttpContext context)

      at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)

      --- End of inner exception stack trace ---

      at System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride)

      at System.Web.HttpServerUtility.Execute(String path, TextWriter writer, Boolean preserveForm)

      at System.Web.HttpServerUtility.Transfer(String path, Boolean preserveForm)

      at eB.PlugIn.Core.Framework.Object.Page_Load(Object sender, EventArgs e)

      at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)

      at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)

      at System.EventHandler.Invoke(Object sender, EventArgs e)

      at System.Web.UI.Control.OnLoad(EventArgs e)

      at eB.Web.UI.ActivityPage.OnLoad(EventArgs e)

      at System.Web.UI.Control.LoadRecursive()

      at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

      at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

      at System.Web.UI.Page.ProcessRequest()

      at System.Web.UI.Page.ProcessRequest(HttpContext context)

      at ASP.framework_object_aspx.ProcessRequest(HttpContext context)

      at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

      at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

  • Good Afternoon,

    Can we please have a response on this issue, we are being chased for a resolution from the end user.

    Kindest Regards,

  • Lewis,

    Please open a service request for trouble shooting of this kind. We'll need to know the version of eB, if there are any custom apps/plug-ins in your environment, and steps leading to the error etc.

    Thanks.



  • Hi,

    Could you check if the eB web deployment eB Corrective action is selected under functionality tab.

    Please Select it and deploy it and check if it gives still the same error.

    Let me know if this helps you,



  • Morning,

    I have checked in all of production web servers and the 'eB Corrective' action is selected under the functionality tab.

    Kind Regards,

    Lewis