Hello,
We are using eB 15.4 and we have recentley seen examples of duplicate document numbers - completely seperate documents assigned the same number by the calculated mask.
This is the mask we are using:
IFNULL(Projects.Project.Code, '?')+'-'+IFNULL( Responsibilities.Organization.Code, '?' )+'-'+Class.Code+'-'+TRIM(LEFT(IFNULL(Attributes["Global", "Discipline"].Value, '?'),3))+'-'+'######'
Do you have any suggestions as to why this may be occuring?
Thank you
Catherine
Hello Catherine,
As I understand you have set mask for document prefix. You can get such documents when creating document using Copy action (also adding m middle in new document so it would be unique otherwise you won't be able to save) instead of creating it from template.
Let me know is that the case.
Regards
Gintautas
I think you're right - I've attached a screen shot to show what is different about the 2 documents - is there a way to get the mask to populate this but ignore it so it does not allow duplicate numbers?
attachment
Uniqueness of document is created by using three properties: document number (prefix + middle) and Revision number.
As I understand to meet your request document unique number should be created from Prefix+Revision number (ignoring middle).
It is hardcoded and requires core changes. If this change is necessary please discuss it with Professional Services as they do have all information and could estimate would it be possible to even make this change.
Answer Verified By: Catherine Marklove