• How to create new communities on eB?

    Hello, I'd like to know what are the steps to create new communities on eB and to replicate all the templates, permission, roles, etc except for the users.. Thank!
  • Is SQL 2012 supported for eB 15.6.1?

    We are looking to move from SQL 2008 R2 to SQL 2012 or later. Currently, we have eB 15.6.1 with HF00379 and HF00382 installed. Will this version of eB be compatible with SQL 2012 or even 2014? Has eB 15.6.1 been certified against 2012 or 2014?
  • RE: Number with decimal places in eBWeb

    When testing in an English version, AssetWise (eB) 15.6.1, I am not able to reproduce your issue (see results in the image attached.) Maybe the issue is specific to the IE version, or the Language Preference setting applied. Please test if using a different…
  • Implementing High Availability in eB v15.6.1 with SQL Server

    Hi, We have a customer that wants to implement a full High Availability installation with automatic fail over in all the layers: 1-Presentation-->Web Server 2-Business Logic-->Application Server 3-Data --> Database Server 4-Repositories -->…
  • Advanced Search not displaying in web

    Hi, We have an advanced search set that displays/runs fine in Director but it doesn't in Web. It returns a search with a search box saying "Created User is like:". This isn't set anywhere in Director so I'm confused with how this is appearing? Thanks…
  • What is the lastest Hotfix for eB v15.6.1?

    Hi, Is HF 375 the lastest HF available for eB v15.6.1 today? or there is a new one? Do you have any ETA for the next HF? Thanks, Sebastian.
  • eB Web Client Controls for 15.6.1

    For our upgrade from 15.4.1 to 15.6.1, we used the eB Web Client Controls for our users' desktops from the core installation package. I could not find an updated version within the HF00370 hotfix, and this is why we rolled it out from the base installation…
  • Basket eB Bug

    Hi, I think I have found a bug in the 15.6 version of eB that when a user clicks the basket folder inside their Basket to select multiple files and then attempts to do a bulk update, it changes the permission of the basket and the user is then unable…
  • Recovering deleted Virtual Item Groups from eB Web document.

    A Virtual Item Groups was accidently deleted from a document on eB Web. I need assistance on how to recover it back to the document. We did have daily eB database backup, it's just I don't know how to extract that particular deleted document from…
  • Amending eB Document Number

    I wanted to change/amend an approved document number on eB web. After I've changed the document status to 'Not Approved', the error shows " The Document that you are changing forms part of a Document History " when I'm trying to amend the document number…