• I want to search for multiple documents name/title in EQL report and then get a combined result

    I am trying to search an eql code in which after taking multiple doc name as input in the text field I need to get a combined result for all individual name. For eg when I put the doc name 'XYZ' and 'ABC' individually in separate field (then hit search…
  • Using Director from a different domain is not working in v16.7.25

    Hi, We have this scenario: eB Application server is installed in a domain but some users are logged in a different domain. The domains belongs to different Forests. There are no "Trusted Relationship" between the domains. The user has the…
  • How to create new communities on eB?

    Hello, I'd like to know what are the steps to create new communities on eB and to replicate all the templates, permission, roles, etc except for the users.. Thank!
  • To include priority of the work order/task in the new work task email notification

    Hello Everyone!, I have a request from the end-user who like to propose as below; 'In eB when creating work order, we can choose the urgency priority (urgent/normal/routine) but it does not appear in new work task email notification. Hence receiver…
  • Is SQL 2012 supported for eB 15.6.1?

    We are looking to move from SQL 2008 R2 to SQL 2012 or later. Currently, we have eB 15.6.1 with HF00379 and HF00382 installed. Will this version of eB be compatible with SQL 2012 or even 2014? Has eB 15.6.1 been certified against 2012 or 2014?
  • Cannot upload files into eB document

    Need help to solve this issue. Whenever user want to upload files in eB document. This pop up error appeared.
  • Searching by two or more responsibilities

    Hi, We cannot create a report using two or more responsibilities. If we just remove one of the two responsibilities clauses, the reports works fine. Please advice ASAP, thanks! for example: Example 1 START WITH Document SELECT Code, Name…
  • Error clicking next/last page on search

    Hi, We have an issue where if we commit a search which has a high number of results searched we can't click next page or last page correctly. As an example, if I search for all Transmittals, it will display the first 500 fine but when the next page…
  • eB Director through internet

    Hi! Can anybody help? eB Director works fine on the LAN. Now I try to grant access through internet. I forwarded port 18380 to Application server on my router, but eB Director logon screen does not list data sources. It shows error - wrong response…