• To have/create Select All and Unselect All Tick box in eB.

    Hi Everyone, Under the Select Optional Work Task, it is possible to add/create a Select All / Unselect All tick box. Please refer to the below image for better understanding. Thanks!
  • RE: Why do forum discussion topic tag selection stop at the 'E's' ?

    What I am looking for are forum discussion topic tags that have been previously entered that start with letters beyond 'e'. For example, 15.6.1 shows in the list of tags available to select. eB Web shows in the list of available tags to select. FTR…
  • Bulk Transfer Utility

    Hi I was requested to install Bulk Transfer Utility software but I’m getting an error stating that you dont have "bulk Updates" permission to do the configuration of bulk document import. please advise if is something that we can resolve from our side…
  • Is SQL 2012 supported for eB 15.6.1?

    We are looking to move from SQL 2008 R2 to SQL 2012 or later. Currently, we have eB 15.6.1 with HF00379 and HF00382 installed. Will this version of eB be compatible with SQL 2012 or even 2014? Has eB 15.6.1 been certified against 2012 or 2014?
  • Cannot upload files into eB document

    Need help to solve this issue. Whenever user want to upload files in eB document. This pop up error appeared.
  • License 'AssetWise Client' has been in trial mode for more than 30 days

    In a particular eB installation all users are getting a message that "License 'AssetWise Client' has been in trial mode for more than 30 days and as a result will run in demo mode". We suspect that this is caused by a user trying to play around with…
  • I need Documentation for installing a new SSIS extension in eB

    Currently I have access to the "eB SSIS Components SELECTseries 4" PDF which I use for manipulating the SSIS packages which are currently running. But there is a stored procedure that calls the EBPSI_SUBMIT_SSIS_JOB stored procedure which takes in a few…
  • Copy Work Order Template

    How can I copy a work order template from existing templates?
  • RE: Number with decimal places in eBWeb

    When testing in an English version, AssetWise (eB) 15.6.1, I am not able to reproduce your issue (see results in the image attached.) Maybe the issue is specific to the IE version, or the Language Preference setting applied. Please test if using a different…
  • Has anyone experienced any server issues with connectivity after installing McAfee?

    Has anyone experienced any server issues with connectivity after installing McAfee?
  • Implementing High Availability in eB v15.6.1 with SQL Server

    Hi, We have a customer that wants to implement a full High Availability installation with automatic fail over in all the layers: 1-Presentation-->Web Server 2-Business Logic-->Application Server 3-Data --> Database Server 4-Repositories -->…
  • During a 15.6.1 to 16.4.2 upgrade all of my databases give an "Error while updating the database, An update is already in progress.."

    Hello, I am running an upgrade scenario (15.6.1 to 16.4.2) at my lab before performing the upgrade to the production and following a successful installation of 16.4.2 on my pre-existing eB server I get the "Error while updating the database, An update…
  • Bulk conversion to PDF in eB

    I would like to know if it is possible to convert a large chunk of DWG files (say 50,000 dwg files) into its PDF and make available for end users inside eB. Does eB provide a batch service tool or any recommendations for the technical approach for this…
  • Searching by two or more responsibilities

    Hi, We cannot create a report using two or more responsibilities. If we just remove one of the two responsibilities clauses, the reports works fine. Please advice ASAP, thanks! for example: Example 1 START WITH Document SELECT Code, Name…
  • Transmittal permission error

    We have an odd issue that is related to permissions but we cannot find where. There is 5 or 6 documents that when we try to issue a transmittal we get the below error: The user in question is part of a security group called "Inabensa IC" and "Inabensa…
  • Advanced Search not displaying in web

    Hi, We have an advanced search set that displays/runs fine in Director but it doesn't in Web. It returns a search with a search box saying "Created User is like:". This isn't set anywhere in Director so I'm confused with how this is appearing? Thanks…
  • eB User Sessions

    Can anyone tell me how long eB user sessions will remain active before they are automatically killed by the system? I understand these are stored in the sessions table for a period of time but if inactive for some period of time, the sessions are automatically…
  • What is the lastest Hotfix for eB v15.6.1?

    Hi, Is HF 375 the lastest HF available for eB v15.6.1 today? or there is a new one? Do you have any ETA for the next HF? Thanks, Sebastian.
  • Error clicking next/last page on search

    Hi, We have an issue where if we commit a search which has a high number of results searched we can't click next page or last page correctly. As an example, if I search for all Transmittals, it will display the first 500 fine but when the next page…
  • How to add Tax Number in a Report for Organisations?

    Hi, We have a Customer trying to add the Organisations Tax Number system attribute as a column in a Report and they couldn't. We also tried but we couldn't neither.
  • All the relationships even cross references can be modified in approved documents

    Hi, We have a serious security issue. In eB v15.6.1 users can modifiy/edited any realtionship in approved documents, even Cross References, We need to avoid this ASAP, thanks a lot, Sebastian.
  • pull pictures into crystal report

    Has anyone ever pulled pictures being stored in eB into a crystal report?
  • eB can't create FTR repository

    Attempting to create a FTR repository for a community and an error occurs - see error message text below. The FTR directory is created on the disk where the storage repository is located, however, the FTR repository doesn't show in SMC. There is another…
  • How to use Provisioning Spreadsheet to remove a permission role from Attribute Security and Document Security from a Template standpoint?

    Hello, I'm attempting to remove a (Dereg) User Permission Role from Attribute Security and Document Security using the Provisioning Spreadsheet and am getting unfavorable results. I am unable to remove the permission role from the Attribute Security…
  • eB web File Transfer Window

    We are using IE 11 and eB web version 6.3.1.236 and requires version 15.5.1.236 of the eB Server. We are also using Oracle 10.2 on Unix After going to "My Preferences" going under "File options" I have verified that "Keep File Transfer Window Open…