• Using Director from a different domain is not working in v16.7.25

    Hi, We have this scenario: eB Application server is installed in a domain but some users are logged in a different domain. The domains belongs to different Forests. There are no "Trusted Relationship" between the domains. The user has the…
  • Error upgrading to v16 from v15

    Hi, We are upgrading from v15.6.1HF396 running on SQL Server 2008 to v16.7.2 running on SQL Server 2016SP2. We already have a v16.7.2 brand new community up and running fine, almost empty that we created before moving real communities, just for testing…
  • Publisher error: Pathname too long

    In a post (24 Nov 2015) regarding the error: "The fully qualified file name must be less than 260 characters, and the directory name must be less than 248 characters. Exception Stack Trace: { --- Begin of exception stack trace --- System.Exception:…
  • During a 15.6.1 to 16.4.2 upgrade all of my databases give an "Error while updating the database, An update is already in progress.."

    Hello, I am running an upgrade scenario (15.6.1 to 16.4.2) at my lab before performing the upgrade to the production and following a successful installation of 16.4.2 on my pre-existing eB server I get the "Error while updating the database, An update…
  • The searches stop working when user has more than 30 scopes activated

    Hi, We have a customer using Scopes. They have more than 41 Scopes created. The issue is that when a user is working with more than 30 active Scopes (this number varies depending the Object Type), the system standard searches stop working. They start…
  • Transmittal permission error

    We have an odd issue that is related to permissions but we cannot find where. There is 5 or 6 documents that when we try to issue a transmittal we get the below error: The user in question is part of a security group called "Inabensa IC" and "Inabensa…
  • Error creating new revision on Process Maps

    Hi, We have 2 issues on one of our sites. When trying to create a new PMP document, if a section in the lbap_on_template_instantiated is not commented out then we get the below error and cannot create any documents: If we comment out the section…
  • delete documents error

    Hello, I'm using eB version 15.4.1.342. HF 342 and there are major issues when attempting to delete documents. I receive the error "No transaction found. All procedures must execute within a transaction context". Can someone please check the code to…
  • EB Bulk Import Error Message

    I am using Document Import Configuration Utility to create an eB document & relate it to a Grouped Virtual Item. The document created OK but not related to the Virtual Item. The following error message "Adding Grouped Virtual Items failed. Not all grouped…
  • Error on eB Web.

    Hi Everyone !! I have just Installed eB 15.6.1 Web Server and set up a new site. Despite I have not installed "eB Sharepoint References" when I open any document, in relationships section under the name of "Sharepoint Links", I got this error: ORA…
  • RE: Mail queue errors

    Hi Rich I hope I am not being rude by adding a question to your answer to this post. I am experiencing the same issues and see this error in the mail queue on a semi-regular basis. My question is - what is the error threshold for the email queue before…
  • Error when expanding the sub-folders on eb web

    an error message prompted when a user try to expand a sub-folders that was just created. 'there was a problem fetching the data for this object'.
  • Installing eB 15.6.1 on windows 2012 Server

    Hi all ! We have a client which is in an upgrade process from eb14 to eB15. This client want to install eB on a windows 2012 server, so we started a testing process. The application Server installed correctly without errors as well as the Web server…
  • quick link issue

    Our web application is behind our firewall. http://mseb000.msd.louky.local/ebweb We have a satelite office and using the above url they ar able to use the web application. I have created the below quicklink http://mseb000.msd.louky.local/ebweb/Contents…
  • 'Add Document' Error

    We have a custom plugin, where we force our users to use each time they want to create a document. There is a link to ‘Add document’ which normally brings up a list of available templates. But some users are receiving an error message as soon as the …
  • Error Deleting Unapproved Tag

    Created revision 001 of a Tag, then cancelled the work flow and attempted to delete the Tag (after realizing the new revision was not needed). Received the following Error message when attempting to delte: “Code Exception: The audit property names…
  • "No Such Object"

    There is a user that is getitng an error when attempting to revision tags. Others do not appear to get this error when attempting the same command. I thought it might be a permissions issue but it does not appear that is the case. Any Ideas? System is…