• Using Director from a different domain is not working in v16.7.25

    Hi, We have this scenario: eB Application server is installed in a domain but some users are logged in a different domain. The domains belongs to different Forests. There are no "Trusted Relationship" between the domains. The user has the…
  • During a 15.6.1 to 16.4.2 upgrade all of my databases give an "Error while updating the database, An update is already in progress.."

    Hello, I am running an upgrade scenario (15.6.1 to 16.4.2) at my lab before performing the upgrade to the production and following a successful installation of 16.4.2 on my pre-existing eB server I get the "Error while updating the database, An update…
  • Transmittal permission error

    We have an odd issue that is related to permissions but we cannot find where. There is 5 or 6 documents that when we try to issue a transmittal we get the below error: The user in question is part of a security group called "Inabensa IC" and "Inabensa…
  • RE: Mail queue errors

    Hi Rich I hope I am not being rude by adding a question to your answer to this post. I am experiencing the same issues and see this error in the mail queue on a semi-regular basis. My question is - what is the error threshold for the email queue before…
  • Error when expanding the sub-folders on eb web

    an error message prompted when a user try to expand a sub-folders that was just created. 'there was a problem fetching the data for this object'.
  • Installing eB 15.6.1 on windows 2012 Server

    Hi all ! We have a client which is in an upgrade process from eb14 to eB15. This client want to install eB on a windows 2012 server, so we started a testing process. The application Server installed correctly without errors as well as the Web server…
  • quick link issue

    Our web application is behind our firewall. http://mseb000.msd.louky.local/ebweb We have a satelite office and using the above url they ar able to use the web application. I have created the below quicklink http://mseb000.msd.louky.local/ebweb/Contents…
  • "No Such Object"

    There is a user that is getitng an error when attempting to revision tags. Others do not appear to get this error when attempting the same command. I thought it might be a permissions issue but it does not appear that is the case. Any Ideas? System is…