• Containers not refreshing after upload when double-clicking on ActiveX 'Turtle' in versions 15.4 and 15.6

    We have a fault on all our communities of eB (around 8) during the process of uploading documents to containers, using the double click functionality on the ActiveX 'Turtle'. Is this a known fault/is there a hotfix? Process : In a container (empty or…
  • eB Assetwise being used on Citrix for external access

    I have a question that I'm hoping someone can help with. We have been trying to get this working for several months. We have eB and the activeX control installed on Citrix. External users are attempting to upload files into eB. If they copy files to Citrix…
  • eB Web Client Controls for 15.6.1

    For our upgrade from 15.4.1 to 15.6.1, we used the eB Web Client Controls for our users' desktops from the core installation package. I could not find an updated version within the HF00370 hotfix, and this is why we rolled it out from the base installation…
  • Active X on eB Web

    Hi, A user can't add object due to no active x prompted to install. I've searched for solutions on the communities and tried all the steps including enabling the active x on the security options, but the active x never prompt. I've attached the image…