• Upgrade eB version

    Hi, I've noticed that the latest eB version now is ver. 16. Is it compulsory to upgrade and may I know how to upgrade? Our current ver. is 15.6.1.115 and it's been many years since the last upgrade. Thank you.
  • To un-check all the boxes by Default

    Hi everyone, Currently, at the 'Select Optional Work Tasks' on eB web page, all the boxes are ticked by default. Can we configure it so that no boxes are ticked so that we can select & tick by ourselves. Below is the page screenshot. Thank…
  • How to create Permission Role?

    I see all of the existing Roles in eB Director > System Administration > Roles. I am unable to create a new Role. Please help. Thanks, Scott A. Swanson | Specialist | Engineering Software Support Ambitech Engineering Corporation, a Zachry…
  • How to create new communities on eB?

    Hello, I'd like to know what are the steps to create new communities on eB and to replicate all the templates, permission, roles, etc except for the users.. Thank!
  • Is SQL 2012 supported for eB 15.6.1?

    We are looking to move from SQL 2008 R2 to SQL 2012 or later. Currently, we have eB 15.6.1 with HF00379 and HF00382 installed. Will this version of eB be compatible with SQL 2012 or even 2014? Has eB 15.6.1 been certified against 2012 or 2014?
  • Drop down in Document Wizard not working

    Hi, We have a new environment built but we are unable to add any documents as in the document wizard the "Discipline" drop down menu doesn't return anything. This works perfectly fine through Director. I have checked Web Layout Editor as per Gintautas…
  • Lost extended search folder

    A user with System Admin permissions accidentally deleted the Extended Search Folder. Any ideas on how to re-create it?