Applies To Windows
Product(s): Windows  
Version(s): ALL
Environment: N/A
Area: Troubleshooting
Subarea: N/A
Original Author: Derek Berry, Bentley Technical Support Group






Windows Problem Steps Recorder

  Open Problem Steps Recorder by clicking the Start button, and then typing psr.  In the list of results, click psr.

·  Click Start Record. On your computer, go through the steps on your computer to reproduce the problem. You can pause the recording at any time, and then resume it later.

·  Click Stop Record.

·  In the Save As dialog box, type a name for the file, and then click Save (the file is saved with the .zip file name extension).

Either attach the .zip file to the Service Request or email it to the appropriate Bentley colleague.