Applies To
	Product(s):	eB Web
	Version(s):	15.X.X, 16.X.X
	Environment:	N/A
	Area:	Explorer
	Subarea:
	Original Author:	Swapnil Tapadia, Bentley Technical Support Group

 

Problem

After logging into eB web with new user credentials and visited to "Home" page, user faced below error:

Solution

To overcome this issue, we need to add the person/role (role which is assign to person) into the "Security" field of the Folder.
We need to follow below steps to add the person/role:

1) Double click the "System" heading in "Explorer".
2) it will open the "Folder" pane as shown in below image. Now add the "Person" or "Role" into it.