| Applies To | |||
| Product(s): | eB Web | ||
| Version(s): | 15.x.x, 16.X.X | ||
| Environment: | N/A | ||
| Area: | Searching | ||
| Subarea: | |||
| Original Author: | Deepti Patil, Bentley Technical Support Group | ||
Problem description :-
When user selects from search result and tries to add to basket system informs you need to select a document with check boxes although rows are already selected.
Cause :- This might be caused due to the old version cached files.
Solution :-
Go to Internet options -> Browsing History -> Settings –> View Files and remove all files from the folder.