AssetWise ALIM - Wiki
Error sending email from basket
AssetWise ALIM - Wiki
1. Planning and Installation
2. Configuring eB
Client Side Configuration
404 - File or directory not found
Brava Viewer Error - Unable to load https://...
Bulk update security error
Cannot launch or check out files in eBweb
Create New Revision window comes up blank
Creating new document from Template yields error 500 page
Different Session shares same cookies
Document - eB Web
Documentation & Instruction - eB Web
Double click on add turtle IE 11 doesn't works for drop zone.
Download All Results generates a CVS file with a lot of unwanted data
eb 16.7 Error received when testing connection between web server and App server
eB Visual Navigator on Mobile devices iPad
eB web display class path instead of full class name for object Tag
eB Website is not responsive.
eB: error message "Culture 'en' is a neutral culture" is recieved when opening Report
eBweb search screen objects dropdown/picklist does not show any searchable objects
eBweb users get error when attempting to login - The HTTP request was forbidden with client authentication scheme 'Negotiate'. The remote server returned an error: (403) Forbidden.
Error : Object doesn't support property error pops up while saving file to local disk
Error Destroying Copies in eB Web - Maximum Request Length Exceeded
Error in eB web - Session is not valid, it may have been logged off or expired
Error Message: "An error occurred while making the HTTP request to..." OR "server certificate is not configured properly with HTTP.SYS in the HTTPS case"
Error on editing a tag
Error sending email from basket
Error uploading files in eBweb - Received a request from a non-trusted site
Error when creating an eBweb website - This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
Error when opening eB Web Server Manager
Failed to access eB Web - Windows Security box pops up
Failed to download file. Error : problem in creating the temporary folder for transfer. The directory name is invalid
Failed to export file to local Drive. Error : unable to download the file because I could not write the new file.
Files are being copied and/or converted
Getting eBweb Login Error - "I'm sorry, but I could not log you in."
Getting error as 'This site can't be reached' while accessing eB/ALIM web from local desktop/laptop
Getting error as 'Value cannot be Null. Parameter name: Source' after logging in to eB Classic Web
Hiding additional data from response Header
Hiding IIS version from Response Header
How to Change the Page Size of a Search within eB Web?
How to enable a template for Physical Item, Tags and Virtual Items in eB Web which are not able to get expand.
HTTP methods used in eB WEB
HTTP Error 404 received when subscribing Documents
I get an error when attempting to add/upload a file - an error occurred during the transfer
Internet Explorer Crashes when Attempting to Display an i.dgn File in Visual Navigator
Internet Explorer has stopped working while using eB web
Layout editor changes are not reflected immediately in eB web
Not able to download/view the Files from eB Document on eB Web on 16.7 Version
Not able to search objects in eB web
Not able to Upload File using Turtle in IE.
People and Organizations - eB Web
Property Column Limitations
Quicklink Error - "...object you are linked to has been deleted..."
Remove "Create Report" option from search window
Report gets error "Length cannot be less than zero. Parameter name: length"
Reports display incorrect result
Search criteria lost after user selects "Add to Basket"
Searching - eB Web
Selection of checkbox for adding objects to basket fails.
Setting Directory Root
Streaming Videos Using eB web
Unable to access "Explorer" in eB web.
Unable to Create any object - Invalid Session
Unexpected error : The location is not in the list of Active [Session] scopes
User failed to see Templates in web on expansion
User gets an error saying "Failed to fill template dropdown" when attempting to Bulk Import / Update Documents
User gets error "Incorrect Syntax near '50000'." when trying to access or save a project.
User not able to login
Getting error while connecting to ALIM Import/Export tool (v188.8.131.52) with IMS login
Logon and Security Access Issues
Templates and Classes
3. eB Objects
4. eB Products and Services
5. AssetWise ALIM LEARNServer - Videos and Presentation
6. AssetWise Release Information
7. Resolved Bugs
8. Wikis to be assigned
A file added to a document is shown to have "UNKNOWN MIME TYPE"
ALIM eB - internet access needs
ALIM Web error - You need at least the 'View' permission on the 'Organization'
AssetWise (v. 16.7.60) What's New and ReadMe Files
AssetWise CONNECT ALIM login error - The login URL is not whitelisted for authentication.
Brava viewer does not display any markups (or markup layers)
Bulk Export job stuck
Bulk Import results in an error job in the work queue - Failed to Import Documents. Failed to get the files from the repositories.
Changes to a repository's properties are not saved
COLD process gets error creating new documents
Director displays text in small font size which is hard to read
Director's Basket Correct Spelling not working
Documents can only be found in a wildcard search but not by their full document numbers (prefixes)
eB Capture (Kofax Connector) Export Error
eB FilePlan rules incompatibilities
eB Services (sub-services) do not shut down properly when the eB Service Manager shuts down or restarts
eBSMC or Director error - This app can't be activated by the Built-in Administrator
eBweb Error When Launching or Viewing Files - Correlation code: 3e7d 19cf-4bf4-4f56-ad58-23133662dff0
eBweb user gets a "You don't have the required permission. You need at least the View permission on the 'folder'" error
Error accessing an ALIM website - There is an error with the current repository configuration. Please check configuration and ensure base end points are correct.
Error creating or deleting objects with a MVA (multi-value attribute)
Error Expanding an Auto Filing folder - The query syntax is invalid
Error when performing searches (or running reports) in eBweb - Error executing child request for ReportWizard.aspx
Export Connector error - eB API ChangeHost/connect
Getting Deadlock Error while importing data with ALIM Import/Export tool
Getting TimeOut error while expanding Organization and Location in Explorer (eB director)
How to delete the files listed under Favorites -> My Downloads?
License Management Tool (LMT) gets an error saying "Failed to contact the license server"
NED error message - The ProtoProxy is already set
Need to delete old publisher packages based on creation time
Need to find out users' logon activities
Not able to see the edit button, also the actions tab was not showing the Approve, Delete options
Question: Can the data and files for ALIM be encrypted?
Rendition Job processed by the Interplot Engine failed to create an instance of COM component - error: 8001010a
Setting the file name character replacement technique in eB
SSIS Connection Error with SSL Certificates
The "New Revision" link/command is missing from the Actions menu
The module "adobepdflwrapper.dll" failed to load.
The “Email Transmittal(s)” option is missing from a Distribution Order/Transmittal
User cannot delete a document, getting error "The selected object is subject to an Approval Workflow and may not be deleted while the workflow is active"
User cannot edit (add/remove) the Projects related to a Distribution Order
User cannot Edit Document Title in ALIM Web
User cannot subscribe to documents - gets error "This Subscriber already exists for Delivery Def 1"
User cannot unapprove a document which is not Change Controlled
User get STARTTLS error with smtp.office365.com
User gets a "Failed to transfer" error message when trying to upload a file using eBweb
User gets a "PreventCache" or "502" error when tying to view a large multipage file in Brava
User gets a "value is out of range" error in the eB service properties screen
User gets a failed job in the mail queue with error "Could not resolve the email address"
User gets a timeout error using the ALIM Import Export Tool
User gets a Windows Security prompt when attempting to access an ALIMweb site
User gets an "Failed to retrieve a valid file cache response" error when attempting to view files using the Brava viewer
User gets an "Unable to find a valid user account..." in eBSMC when clicking on a community which uses Bentley Sign-On (IMS Authentication)
User gets an error about dependent renditions when processing disposition order list items
User gets an error batch in the Kofax Batch Manager regarding BAR CODE NUMBER
User gets an error opening excel files
User gets an error regarding certificate, security binding when attempting to run the eB System Management Console
User gets an error saying "Blazon is taking too long to write file to disk" when attempting to render a file
User gets an error trying to delete a Projectwise Data Source
User gets an error uploading a PDF file: 'The signature of the uploaded file does not match that sent by the client'
User gets an error when trying to create new Oracle Data Source in the eBSMC
User gets an error when trying to save in the My Preferences screen
User gets an error when trying to unapprove a document
User gets an extra "Please click on the files that you want to launch" prompt in internet explorer
User gets an Id < 1 error when opening user preferences or system preferences
User gets error in a report - The multi-part identifier "j12t0.pdm_file_id" could not be bound
User gets error on various screens or does not see new functionalities in ALIM Web after an upgrade
User needs to find documents with hidden file(s)
User receives an error saying "Root element is missing" when trying to run eB System Management Console eBSMC
Users are not able to launch or upload files in a high availability (HA) environment
Users get an error which says "Request Entity Too Large" when trying to upload a file
Users get error "No folder could be found that matches the supplied identifier" when trying to delete a folder from the System tree in Director
Users get error while accessing ALIM Web - The size of the request headers is too long
Using the "Turtle" (File Drop Zone) in Edge
What are the maximum values I can set for Max Asynchronous Jobs and Max Asynchronous Jobs Per Type?
When a new Placeholder is created in Assetwise it is not displaying the ProjectWise Link in Assetwise for that Placeholder
Where can I create a service request?
Work queue jobs fail with error "Could not resolve the email address for all the recipients"
eB - Training Recording
eB Create Backup and Restore
eB Standard Viewer
Error using Bentley Sing-On (IMS)
External user failed to access ALIM site
Firewall File and Port Exclusion list
Maharashtra Metro Bulk export issue
Maharashtra Metro Rail Bulk Update of Tags not working(Customization)
NED Menu options
SSIS - eB Connection Manager not available in SSIS after Upgrade to ALIM 16.9.3
Troubleshooting logging on in using IMS as your authentication method
You are currently reviewing an older revision of this page.
View current version
Error sending email from basket
eB Information Manager
Dennis Chan, Bentley Product Advantage Team
Secure File Upload
Support and Services
Subscription Services Portal
Training and Learning
About Bentley Institute
My Learning History
© 2022 Bentley Systems, Incorporated