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Problem Description :
User have Active task against document. User able to accept the task but after completing it, when user try to Complete the task, "Complete" action button is missing in eB web.
Warning appears - "This task is late, the planned end date has already passed. Pending rework request, active tasks must be cancelled in order to continue."
Observation :
User has done some rework on document which is noticed under History.
Resolution :
As user has done some rework on document and had already accepted the task, So as per warning, "Complete" Action button would not appear and thus user need to cancel the active task and this task would go to Document controller. Document controller later makes correction and able to complete the task. Once Document Controller complete the task, that task would assign to user again.