The Visual Navigator plug-in does not display an image of the i-model file.
Could be one or more of the following:
1. The web server does not have internet access (or specifically, it cannot access www.microsoft.com)
2. The eBweb site is not in the client machine's I.E. Trusted Sites list
3. ActiveX controls are disabled in the I.E. security on the client machine
1. Make sure the web server can access www.microsoft.com (this is required to validate a license that VN uses)
2. Add the eBweb site to the client machine's I.E. Trusted Sites list
3. Make sure ActiveX controls (download, run etc.) are ENABLED in the I.E. security on the client machine
N/A