Export Connector error - eB API ChangeHost/connect


Product

  
 Applies To 
  
 Product(s):eB Information Manager
 Version(s):16.x.x
 Environment: N/A
 Area: Export Connector
 Subarea: Setup
 Original Author:Dennis Chan, Bentley Product Advantage Team

Problem Description:

While in the Kofax Capture administration module, clicking the Export Connectors -> Setup button causes the following error to come up:

eB API Change/connect

eB API Error: Could not load file or assembly 'Microsoft.IdentityModel,

Version=3.5.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35'

or one of its dependencies. The system cannot find the file specified.

Cause:

Some dependency files for the setup module to run are missing.

Solution:

Install Director (with all its pre-requisite files).

Workaround:

N/A