Error Destroying Copies in eB Web - Maximum Request Length Exceeded


  
 Applies To 
  
 Product(s):eB Core; eB Web Interface
 Version(s):15.04.01 and higher, 16.X.X
 Environment: N/A
 Area: eB Web Interface
 Subarea: N/A
 Original Author:Bentley Technical Support Group
  

 

 

 

 

 

 

 

 

Problem

When trying to Destroy Issued Copies/Transmittals to Persons that have a high number of them (in the thousands) the Destroy Copies link yields an error. The Destroy Copies works OK with Persons with low number of Copies/transmittals.

 

Cause

Default values for Content Length and Request Length are exceeded and you get the following error message:

Solution

To increase default values the following parameters need to be stated in web. config file for the eB Web deployed site.

1. In the system.web section of the web.config include the following parameter in RED:

   <system.web>
     <httpRuntime maxRequestLength="1048576" executionTimeout="43200" />

2. In the System.WebServer section insert the following section:

     <security>

       <requestFiltering>

         <requestLimits maxAllowedContentLength="1073741824" />

       </requestFiltering>

     </security>

Login to a new session of eB and test.

  

 

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