Priyanka Sawarkar, Bentley Product Advantage Group
Problem Description :
"View files in Brava" link is missing when user try to open file in Brava in eB web
Area of troubleshooting to resolve issue :
1) Make sure that eB Web Client control is installed in system
2) Make sure that "Brava! web viewer Integration" plugin is installed and marked check in web manager
3) Verify that site you are using to access eB web is added to trusted site under Setting > Internet option of IE browser
4) Verify that ActiveX control plugin is "Enabled" under Settings of IE borwser > Internet options > Security > custom levels> Enable plugins related to ActiveX
5) Close the Browser and restart to use.
Please see the video below for same.
~ Priyanka Sawarkar