Brava 7.1 font substitution limitation

Issue:

When viewing PDF files via Brava viewer sometimes the fonts line weight looks burry (poor quality.)

 Findings:

If the font used in the PDF file is not supported by Brava, the overall view quality will be below expectation. The limitation is known in that Brava Viewer does not support font substitution.

Recommendation:

Since substituting fonts used by the PDF2DL loader is currently not possible in Brava 7.1, the recommendation was given (By OpenText) to try installing the font that is not displaying correctly on the system hosting the JobProcessor, but there is no guarantee that the viewer will display it with higher thickness. But using a different font when creating the PDF files (like Time New Roman Bold, another heavy font) may help in some cases.

 

For additional information, please Access your support requests and more, the new OpenText My Support: https://support.opentext.com