eB Rendition Job failure


 Product(s):AssetWise CDE Print Services
 Version(s):15.06.01.115, 16.x.x
 Environment:N\A
 Area:Core
 Subarea:N\A

Problem:
Getting the following error when submitting a rendition job to eB. 
No criteria matches the supplied attributes and no default engine was specified.   
Exception Stack Trace:
--- Begin of exception stack trace ---  System.Exception:
No criteria matches the supplied attributes and no default engine was specified.    
At eB.Management.QueueJobHelper.InvokeCustomEngine(QueueEngineProcess qep, String engineDll, String engineNamespace, String proxyConnectInfo, IDictionary`2 jobAttributes)    
at eB.Management.QueueJobHelper.ProcessQueueEntry(Object sender, PollEventArgs e)
--- End of exception stack trace --- 
}
Finding:
In the case when multiple extensions are configurated for the PDF application, the first extension configured is taken and register as the target_file. unfortunately, the Interplot Rendition Engine is unable to process this and crashes the queue.
Solution:
To resolve this is, reorder the extension and make the .PDF be the first extension for the Interplot Rendition Engine used in eB AssetWise.
 

 

 Original Author:John Lee