Applies To | |||
Product(s): | eB SMC | ||
Version(s): | 15.x, 16.X.X | ||
Environment: | N/A | ||
Area: | Community | ||
Subarea: | |||
Original Author: | Priyanka Kale, Product Advantage group |
Problem Description :
While resubmitting job, user were getting timed out error in Mail queue of SMC. Below error occurs while user were trying to send email heavy file attached in Document in eB Web
Root Cause :
SMTP may take some time to send hue file in email.
Problem Solution :
Increasing SMTP timeout settings may resolves issue at initial phase
Open SMC > Expand server > Mail Distribution > Increase SMTP Timeout setting