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Problem description:
When user is trying to create change request for the document but he is not able to keep the status as completed.
Error:
The change request status may not be change to completed while it is Draft or Proposed.
Solution:
Note: The document subjected to the change controlled should be in approved state before adding it for change request.
1.Go to Document in eB Web > Drop down menu for “Affected Change Requests” > Click on it
2. Click on the “Complete”