Applies To
	Product(s):	eB Web
	Version(s):	16.7, 16.X.X
	Environment:	N/A
	Area:	Web Manager
	Subarea:	Web Deployment
	Original Author:	Gintautas Bajoriunas, Bentley Technical Support Group

 

 

 

 

 

 

 

Error or Warning Message

The error:  "Could not connect to the application server. Reason: Could not establish trust relationship for the SSL/TLS secure channel with authority"

Explanation

Error received in version 16.7 when temporary certificate is used and web server is running on different machine than app server.
Issue related to certificate. 

How to Avoid

Option 1  

When creating new web don't press Connect button and just proceed by skipping this step.

Option 2 

Deploy temporary certificate which was created on App server on web server. 
a) Export temporary certificate from App server
b) Import certificate under Trusted Root Certification Authorities in web server. 

See Also

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