An error (see below) is displayed when user tries to add a community using the eB System Management Console (eBSMC). The error is:
Failed to check if Admin password needs change, could not create proxy to newly created community: ERROR: Unable to find a valid user account using the provided claims. Ensure that you accounts are configured correctly and that it is enabled. AD AUTHORITY,http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name,BENTLEY\Dennis.Chan;AD AUTHORITY,http://schemas.microsoft.com/ws/2008/06/identity/claims/primarysid,S-1-5-21-953463015-1924512962-2519238931-254370Auto create of users is not enabled.
This is a known issue in version 16.7.2 if there is another community defined in eBSMC.
In the New Community Properties window uncheck 'Inherit Service Identity' checkbox before clicking OK to create the community.