Product
| Applies To | |||
| Product(s): | AssetWise ALIM | eB | ||
| Version(s): | 16.4.2 | ||
| Environment: | N/A | ||
| Area: | eB Capture (Kofax Connector) | ||
| Subarea: | Export | ||
| Original Author: | Dennis Chan, Bentley Product Advantage Team |
Problem Description:
An error (see below) is displayed when user tries use the eB Capture (Kofax Connector) to export a batch from Kofax into eB. The error is:
Export Error: Script #1 (eB Capture 10.2 Export Connector) [0 'document/xrefs/xref' has an invalid token. [eBCapture10.2]]
OR
Export Error: Script #1 (eB Capture 10.2 Export Connector) [0 eB API Error: This Cross Reference cannot be added because another one with the same unique identifier already exists. [eB API ReleaseBarCode/add_object_xref]]
.
Cause:
This is caused by the use of the @EB_CROSS_REF_BAR_CODE field in Kofax and that the field value contains non-numeric characters.
Solution:
Use all numeric values for the @EB_CROSS_REF_BAR_CODE field.
Workaround:
Known issue, reported as Defect 885500, to be fixed in a future version.