Problem Description:
User was not able to upload or download the files from both web or director from the app server and local machine.
Error:
1) Error in Director
2) Error in Web:
Error 1:
Error 2 :
Solution:
Solution 1: This can be resolved by disabling and again enabling the storage service.
Solution 2: Steps
1. Disable the Community
2. Refresh the SMC
3. Enable the Community
4. Check if Repository is showing inside the storage Device
5. If still not showing the Repository disable the storage and refresh the SMC
6. Then Enable the storage. It should resolve the issue.
Solution 3 : Sometimes the network path configured in the storage is not accessible at that time it shows the Error 1 in Director and Error 2 in eB web. Just try to access that location if it is accessible then try case 1 or try Disabling and enabling the community and restart the eB service.
If that doesn’t resolve the issue then try another method