eBweb users get error when attempting to login - The HTTP request was forbidden with client authentication scheme 'Negotiate'. The remote server returned an error: (403) Forbidden.

Product


	Applies To

	Product(s):	Assetwise eB eBweb
	Version(s):	16.7.x
	Environment:	N/A
	Area:	Login
	Subarea:
	Original Author:	Dennis Chan, Bentley Product Advantage Team

Problem Description:

eBweb users get error when attempting to login. The error is: “A problem occurred connecting to the community, Stack: System.ServiceModel.Security.MessageSecurityException: The HTTP request was forbidden with client authentication scheme 'Negotiate'. --- System.Net.WebException: The remote server returned an error: (403) Forbidden.”

Only eBweb on the web server itself works.

Cause:

When logging in from a client machine, the eBweb application needs to chain the authentication through Kerberos from the client machine to the Web server and then to the App server. The authentication chain in this case is not properly established.

Solution:

Make sure the SETSPN commands are run correctly as per the eB Implementation Guide (in the AssetWise Core Server Configuration chapter).

More info can be found in SR 7000798305. Contact Bentley Support if you need to access the contents of this service request.

Workaround:

N/A

Created by Dennis Chan
When: Thu, Jul 26 2018 5:40 AM
Revisions: 1
Comments: 0

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