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AssetWise ALIM - Wiki eBweb users get error when attempting to login - The HTTP request was forbidden with client authentication scheme 'Negotiate'. The remote server returned an error: (403) Forbidden.
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    • -AssetWise ALIM - Wiki
      • +1. Planning and Installation
      • -2. Configuring eB
        • +Brava Configuration
        • +Client Side Configuration
        • +Database
        • +Director
        • -eB Web
          • 404 - File or directory not found
          • Brava Viewer Error - Unable to load https://...
          • Bulk update security error
          • Cannot launch or check out files in eBweb
          • Correlation Code
          • Create New Revision window comes up blank
          • Creating new document from Template yields error 500 page
          • Different Session shares same cookies
          • +Document - eB Web
          • +Documentation & Instruction - eB Web
          • Double click on add turtle IE 11 doesn't works for drop zone.
          • Download All Results generates a CVS file with a lot of unwanted data
          • eb 16.7 Error received when testing connection between web server and App server
          • eB Visual Navigator on Mobile devices iPad
          • eB web display class path instead of full class name for object Tag
          • eB Website is not responsive.
          • eB: error message "Culture 'en' is a neutral culture" is recieved when opening Report
          • eBweb search screen objects dropdown/picklist does not show any searchable objects
          • eBweb users get error when attempting to login - The HTTP request was forbidden with client authentication scheme 'Negotiate'. The remote server returned an error: (403) Forbidden.
          • Error : Object doesn't support property error pops up while saving file to local disk
          • Error Destroying Copies in eB Web - Maximum Request Length Exceeded
          • Error in eB web - Session is not valid, it may have been logged off or expired
          • Error Message: "An error occurred while making the HTTP request to..." OR "server certificate is not configured properly with HTTP.SYS in the HTTPS case"
          • Error on editing a tag
          • Error sending email from basket
          • Error uploading files in eBweb - Received a request from a non-trusted site
          • Error when creating an eBweb website - This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.
          • Error when opening eB Web Server Manager
          • Failed to access eB Web - Windows Security box pops up
          • Failed to download file. Error : problem in creating the temporary folder for transfer. The directory name is invalid
          • Failed to export file to local Drive. Error : unable to download the file because I could not write the new file.
          • Files are being copied and/or converted
          • Getting eBweb Login Error - "I'm sorry, but I could not log you in."
          • Getting error as 'This site can't be reached' while accessing eB/ALIM web from local desktop/laptop
          • Getting error as 'Value cannot be Null. Parameter name: Source' after logging in to eB Classic Web
          • Hiding additional data from response Header
          • Hiding IIS version from Response Header
          • How to Change the Page Size of a Search within eB Web?
          • How to enable a template for Physical Item, Tags and Virtual Items in eB Web which are not able to get expand.
          • HTTP methods used in eB WEB
          • HTTP Error 404 received when subscribing Documents
          • I get an error when attempting to add/upload a file - an error occurred during the transfer
          • Internet Explorer Crashes when Attempting to Display an i.dgn File in Visual Navigator
          • Internet Explorer has stopped working while using eB web
          • Layout editor changes are not reflected immediately in eB web
          • Not able to download/view the Files from eB Document on eB Web on 16.7 Version
          • Not able to search objects in eB web
          • Not able to Upload File using Turtle in IE.
          • People and Organizations - eB Web
          • Property Column Limitations
          • Quicklink Error - "...object you are linked to has been deleted..."
          • Remove "Create Report" option from search window
          • Report gets error "Length cannot be less than zero. Parameter name: length"
          • Reports display incorrect result
          • Search criteria lost after user selects "Add to Basket"
          • +Searching
          • +Searching - eB Web
          • Selection of checkbox for adding objects to basket fails.
          • Setting Directory Root
          • Streaming Videos Using eB web
          • Turtle Missing
          • Unable to access "Explorer" in eB web.
          • Unable to Create any object - Invalid Session
          • Unexpected error : The location is not in the list of Active [Session] scopes
          • User failed to see Templates in web on expansion
          • User gets an error saying "Failed to fill template dropdown" when attempting to Bulk Import / Update Documents
          • User gets error "Incorrect Syntax near '50000'." when trying to access or save a project.
          • User not able to login
        • +Enabling Services
        • +Event Handler
        • Getting error while connecting to ALIM Import/Export tool (v1.0.1.48) with IMS login
        • +Layout Editor
        • +Logon and Security Access Issues
        • +Permissions
        • +SMC Communities
        • +System Defaults
        • +Templates and Classes
      • +3. eB Objects
      • +4. eB Products and Services
      • +5. AssetWise ALIM LEARNServer - Videos and Presentation
      • +6. AssetWise Release Information
      • +7. Resolved Bugs
      • +8. Wikis to be assigned
      • A file added to a document is shown to have "UNKNOWN MIME TYPE"
      • ALIM database upgrade script error in ebp_get_exp_comments_data stored procedure
      • ALIM eB - internet access needs
      • ALIM Web error - You need at least the 'View' permission on the 'Organization'
      • AssetWise (v. 16.7.60) What's New and ReadMe Files
      • AssetWise CONNECT ALIM login error - The login URL is not whitelisted for authentication.
      • Brava viewer does not display any markups (or markup layers)
      • Bulk Export job stuck
      • Bulk import error JSONRPCError - Can not add document to folder Document Import Jobs
      • Bulk Import results in an error job in the work queue - Failed to Import Documents. Failed to get the files from the repositories.
      • Changes to a repository's properties are not saved
      • COLD process gets error creating new documents
      • Director displays text in small font size which is hard to read
      • Director Login Issue - An unsecured or incorrectly secured fault was received
      • Director's Basket Correct Spelling not working
      • Documents can only be found in a wildcard search but not by their full document numbers (prefixes)
      • eB Capture (Kofax Connector) Export Error
      • eB FilePlan rules incompatibilities
      • eB Services (sub-services) do not shut down properly when the eB Service Manager shuts down or restarts
      • eBSMC or Director error - This app can't be activated by the Built-in Administrator
      • eBweb Error When Launching or Viewing Files - Correlation code: 3e7d 19cf-4bf4-4f56-ad58-23133662dff0
      • eBweb user gets a "You don't have the required permission. You need at least the View permission on the 'folder'" error
      • Error accessing an ALIM website - There is an error with the current repository configuration. Please check configuration and ensure base end points are correct.
      • Error creating or deleting objects with a MVA (multi-value attribute)
      • Error Expanding an Auto Filing folder - The query syntax is invalid
      • Error when performing searches (or running reports) in eBweb - Error executing child request for ReportWizard.aspx
      • Export Connector error - eB API ChangeHost/connect
      • Getting Deadlock Error while importing data with ALIM Import/Export tool
      • Getting TimeOut error while expanding Organization and Location in Explorer (eB director)
      • How to delete the files listed under Favorites -> My Downloads?
      • Import / Export tool Role Persons Tab not functioning properly
      • License Management Tool (LMT) gets an error saying "Failed to contact the license server"
      • NED error message - The ProtoProxy is already set
      • Need to delete old publisher packages based on creation time
      • Need to find out users' logon activities
      • Not able to see the edit button, also the actions tab was not showing the Approve, Delete options
      • Question: Can the data and files for ALIM be encrypted?
      • Rendition Job processed by the Interplot Engine failed to create an instance of COM component - error: 8001010a
      • Setting the file name character replacement technique in eB
      • SRs resolved in AWIIS 16.9.10.17 and ALIM Web 19.4.9 (19.409.3)
      • SSIS Connection Error with SSL Certificates
      • +The "New Revision" link/command is missing from the Actions menu
      • The module "adobepdflwrapper.dll" failed to load.
      • The “Email Transmittal(s)” option is missing from a Distribution Order/Transmittal
      • User can not log in, account disabled
      • User cannot delete a document, getting error "The selected object is subject to an Approval Workflow and may not be deleted while the workflow is active"
      • User cannot edit (add/remove) the Projects related to a Distribution Order
      • User cannot Edit Document Title in ALIM Web
      • User cannot subscribe to documents - gets error "This Subscriber already exists for Delivery Def 1"
      • User cannot unapprove a document which is not Change Controlled
      • User does not get the correct results with the "Download all report results to a CSV file" command
      • User get STARTTLS error with smtp.office365.com
      • User gets a "Failed to transfer" error message when trying to upload a file using eBweb
      • User gets a "PreventCache" or "502" error when tying to view a large multipage file in Brava
      • User gets a "value is out of range" error in the eB service properties screen
      • User gets a failed job in the mail queue with error "Could not resolve the email address"
      • User gets a failed snapshot capture queue job with error "Failed to render to PDF"
      • User gets a message saying "No application can display this object" when he clicks on a Role in the search result list
      • User gets a timeout error using the ALIM Import Export Tool
      • User gets a Windows Security prompt when attempting to access an ALIMweb site
      • User gets an "Failed to retrieve a valid file cache response" error when attempting to view files using the Brava viewer
      • User gets an "Unable to find a valid user account..." in eBSMC when clicking on a community which uses Bentley Sign-On (IMS Authentication)
      • User gets an error about dependent renditions when processing disposition order list items
      • User gets an error batch in the Kofax Batch Manager regarding BAR CODE NUMBER
      • User gets an error opening excel files
      • User gets an error regarding certificate, security binding when attempting to run the eB System Management Console
      • User gets an error saying "Blazon is taking too long to write file to disk" when attempting to render a file
      • User gets an error trying to delete a Projectwise Data Source
      • User gets an error uploading a PDF file: 'The signature of the uploaded file does not match that sent by the client'
      • User gets an error when trying to create new Oracle Data Source in the eBSMC
      • User gets an error when trying to save in the My Preferences screen
      • User gets an error when trying to unapprove a document
      • User gets an extra "Please click on the files that you want to launch" prompt in internet explorer
      • User gets an Id < 1 error when opening user preferences or system preferences
      • User gets error in a report - The multi-part identifier "j12t0.pdm_file_id" could not be bound
      • User gets error on various screens or does not see new functionalities in ALIM Web after an upgrade
      • User needs to find documents with hidden file(s)
      • User receives an error saying "Root element is missing" when trying to run eB System Management Console eBSMC
      • Users are not able to launch or upload files in a high availability (HA) environment
      • Users get an error which says "Request Entity Too Large" when trying to upload a file
      • Users get error "No folder could be found that matches the supplied identifier" when trying to delete a folder from the System tree in Director
      • Users get error while accessing ALIM Web - The size of the request headers is too long
      • Using the "Turtle" (File Drop Zone) in Edge
      • What are the maximum values I can set for Max Asynchronous Jobs and Max Asynchronous Jobs Per Type?
      • When a new Placeholder is created in Assetwise it is not displaying the ProjectWise Link in Assetwise for that Placeholder
      • Where can I create a service request?
      • Work queue jobs fail with error "Could not resolve the email address for all the recipients"
    • +AssetWise Client
    • +eB - Training Recording
    • eB Create Backup and Restore
    • +eB Standard Viewer
    • Error using Bentley Sing-On (IMS)
    • External user failed to access ALIM site
    • Firewall File and Port Exclusion list
    • Java Dependencies and ALIM Web Client
    • Maharashtra Metro Bulk export issue
    • Maharashtra Metro Rail Bulk Update of Tags not working(Customization)
    • NED Menu options
    • SSIS - eB Connection Manager not available in SSIS after Upgrade to ALIM 16.9.3
    • Troubleshooting logging on in using IMS as your authentication method

     
     Questions about this article, topic, or product? Click here. 

    eBweb users get error when attempting to login - The HTTP request was forbidden with client authentication scheme 'Negotiate'. The remote server returned an error: (403) Forbidden.

    (29678 False)

     

    Product

       
      Applies To 
       
      Product(s): Assetwise eB eBweb
      Version(s): 16.7.x
      Environment:  N/A
      Area:  Login
      Subarea: 
      Original Author: Dennis Chan, Bentley Product Advantage Team

    Problem Description:

    eBweb users get error when attempting to login. The error is: “A problem occurred connecting to the community, Stack: System.ServiceModel.Security.MessageSecurityException: The HTTP request was forbidden with client authentication scheme 'Negotiate'. --- System.Net.WebException: The remote server returned an error: (403) Forbidden.”

    Only eBweb on the web server itself works.

    Cause:

    When logging in from a client machine, the eBweb application needs to chain the authentication through Kerberos from the client machine to the Web server and then to the App server. The authentication chain in this case is not properly established.

    Solution:

    Make sure the SETSPN commands are run correctly as per the eB Implementation Guide (in the AssetWise Core Server Configuration chapter).

    More info can be found in SR 7000798305. Contact Bentley Support if you need to access the contents of this service request.

    Workaround:

    N/A

    • 403
    • negotiate
    • forbidden
    • Kerberos
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    • Dennis Chan Created by Bentley Colleague Dennis Chan
    • When: Thu, Jul 26 2018 5:40 AM
    • Revisions: 1
    • Comments: 0
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