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Applies To
Product(s):
eB Director
Version(s):
16.x
Environment:
N/A
Area:
Configuration
Subarea:
Regional Settings
Original Author:
Nikhil Gumaste, Bentley Technical Support Group
Problem Description
When using eb Director, user faces multiple error message regarding duration when searching and browsing for Project activities and Work Steps.
If the Duration set to NULL in the tables work_steps, work_orders able to browse the items in eb Director. But duration (any value besides NULL) get the same error again.
The error message as follows of Project activity or in Work Order.
Solution:
This is because of Regional Format Configuration settings, Different region setting uses different Decimal Separator. For this we have to need to change the decimal and digital grouping symbol.
Step 1: Log in to App sever using eB Service User (as regional settings are user settings not machine)
Step 2: Navigate to Regional Settings and under Additional Settings change Decimal symbol to period (.) and Digital grouping symbol to comma (,) just as in below screenshot.
After this change do restart app server and after restart you should be able to open Work Orders and Units of Measure.