Error uploading files in eBweb - Received a request from a non-trusted site


 

Product

  
 Applies To 
  
 Product(s):eB Information Manager
 Version(s):16.7.x
 Environment: N/A
 Area: Document
 Subarea: File Upload
 Original Author:Dennis Chan, Bentley Product Advantage Team

Problem Description:

Using Chrome or Edge, users get the following error when adding files to eBweb:

(Note: Internet Explorer does not get this error.)

Cause:

This is a known issue in versions 16.7.x. Bentley internal Defect 913751 refers.

Solution:

Before an official fix is released, please use the workaround below.

Workaround:

  1. Run eB Web Manager
  2. Select your website and edit Properties
  3. Click the Sites tab
  4. Select your community from the Sites dropdown
  5. Under Site address, add your web address (e.g. https://MyeBServer/eB/)
  6. Click Ready to Install to re-deploy the website