eB Website is not responsive.


(29678 False)

 

Product

  
 Applies To 
  
 Product(s):eB Information Manager
 Version(s):16.5.x, 16.X.X
 Environment: N/A
 Area: eB
 Subarea: Web
 Original Author:Padma Kanadi

Problem Description:

eB system goes unresponsive for sometime and some features are not working properly, system is slow and unresponsive.

Solution:

Solution to this is to

-run the maintenance script 

-For slowness check if there are any blocked transactions in Database and kill them the slowness issue will get resolved

For reference: