Problem Description :
User is getting below error when user trying to rework work task in eB Web
error : In order to call Rework, the Work Order must be either 'Active' or 'Running'
Root Cause :
Make sure that status of work order is either Active or Running but not Completed. Above error appears when you try to rework on work task which is already completed .
It is not possible to rework on completed work task
Work Around :
You will have to create new document run the work task without completing the last step in work order and Re-work it if required.