Applies To
Product(s):
eB Web
Version(s):
15.x.x, 16.x.x
Environment:
N/A
Area:
Documents
Subarea:
Files
Original Author:
Nitin Bhui, Bentley Technical Support Group
Problem:
Not able to create folder while downloading the Files from the documents to local system/laptop.
Getting error as ‘Item not found : Could not find this item’
Error:
Solution: The reason behind the error is, user is not having Administrator access to his local system/laptop. User must be added with read/write privilege to create folder while downloading the files from the documents or eB.
Refer the screenshot attached below.