Product
Applies To | |||
Product(s): | Assetwise Information Manager | ||
Version(s): | 16.7.x | ||
Environment: | N/A | ||
Area: | File | ||
Subarea: | Rendition | ||
Original Author: | Dennis Chan, Bentley Product Advantage Team |
Problem Description:
User gets an error saying "Blazon is taking too long to write file to disk" when attempting to render a file. More error text below:
Exception Stack Trace: {--- Begin of exception stack trace ---eB.Common.EngineException: Blazon is taking too long to write file to disk. ---> System.Exception: Blazon is taking too long to write file to disk. at eB.Engine.BlazonRender.EngineWorker.addFileToCopy(Document document, String copyNumber, String fileName) at eB.Engine.BlazonRender.EngineWorker.renderDocumentCopy(String inputPath, String outputPath, Document document, DocumentCopy documentCopy, String watermark) at eB.Engine.BlazonRender.EngineWorker.renderDocuments(List`1 documents, String inputPath, String outputPath) at eB.Engine.BlazonRender.EngineWorker.renderWorkTask(WorkOrder workOrder, WorkTask workTask)
Cause:
The file being rendered is too big or complex which causes the renditioning process to timeout.
Solution:
Increase the "blazon_timeout" value in the eB.Engine.BlazonRender.xml file. The default location of the xml file is C:\Program Files\Bentley\eB\Server\Engines.
Workaround:
N/A