When a user tries to launch or view (or get local copy) any files in eBweb the following error is displayed:
An error occurred while trying to download the file. The file might be inaccessible. If it was uploaded just recently, please wait a few minutes.Correlation code: 3e7d 19cf-4bf4-4f56-ad58-23133662dff0
System.Exception: The file (xxxxx) either does not exist or it is in a repository not accessible from this site or is not available at this time. ---> System.Exception: Could not connect to the storage module on the server '<ServerName>.<Domain>.com' for the repository with ID 'xx'.Error message: Could not establish trust relationship for the SSL/TLS secure channel with authority '<ServerName>.<Domain>.com'.
There is a mismatch between the storage configuration in eBSMC and the certificate configuration.