Firewall File and Port Exclusion list

	Product(s):	AssetWise Information Integrity Server
	Version(s):	16.1.1 and higher
	Environment:	N/A
	Area:	Server Installation
	Subarea:
	Original Author:	Roberto Garcia, Bentley Product Advantage Team

Issue/Introduction:

What exclusions are recommended on application server for an installation of Assetwise Information Integrity Server with an anti-virus software installed on the same machine?

Resolution:

For AIIS versions prior to 16.7.XX, if conflicts or problems are found with a virus scanner , you may exclude subfolders and files in the following folders:

< InstallDrive>:\Program Files\Bentley\eB

<InstallDrive>:\ProgramData\Bentley

<InstallDrive>:\Program Files (x86)\Bentley

C:\Users\[EBSERVICEACCOUNT]\AppData\Local\Bentley [EBSERVICEACCOUNT] being the account used to start/run the eB Service Manager.

And the following Port list:

Name	Port	file
eB Manager	18377	D:\Program Files\Bentley\eB\ServereB.Service.Manager.exe
eB IndexListener	18380	D:\Program Files\Bentley\eB\eB.Service.IndexListener.exe
eB ZeroConfig	18381	D:\Program Files\Bentley\eB\eB.Service.ZeroConfig.exe
eB Storage	18382	D:\Program Files\Bentley\eB\eB.Service.Storage.exe
eB Ftr	18384	D:\Program Files\Bentley\eB\eB.Service.Ftr.exe
eB Rendition	18385	D:\Program Files\Bentley\eB\eB.Service.Rendition.exe
eB Print	18386	D:\Program Files\Bentley\eB\eB.Service.Print.exe
eB MailDistribution	18388	D:\Program Files\Bentley\eB\eB.Service.MailDistribution.exe
eB Publisher	18392	D:\Program Files\Bentley\eB\eB.Service.Publisher.exe
eB WorkQueue	18395	D:\Program Files\Bentley\eB\eB.Service.WorkQueue.exe
eB SnapshotCapture	18396	D:\Program Files\Bentley\eB\eB.Service.SnapshotCapture.exe
eB DocumentCreation	18397	D:\Program Files\Bentley\eB\eB.Service.DocumentCreation.exe

For AIIS versions after 16.7.XX if conflicts or problems are found with a virus scanner , you may exclude subfolders and files in the following folders:

< InstallDrive>:\Program Files\Bentley\eB

<InstallDrive>:\ProgramData\Bentley

<InstallDrive>:\Program Files (x86)\Bentley

C:\Users\[EBSERVICEACCOUNT]\AppData\Local\Bentley [EBSERVICEACCOUNT] being the account used to start/run the eB Service Manager.

And the following Port list:

After 16.7.XX all network communications are through port 443.

For the ALIM eB web , IIS access should be allowed to port 443 for HTTPS. Using HTTP in ALIM web is not recommended.

Created by Roberto Garcia
When: Mon, Aug 31 2020 11:54 AM
Last revision by Roberto Garcia
When: Mon, Aug 31 2020 12:45 PM
Revisions: 7
Comments: 0

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