Director displays text in small font size which is hard to read


 

Product

  
 Applies To 
  
 Product(s):Assetwise Director
 Version(s):16.x.xx
 Environment: N/A
 Area: Display
 Subarea: Text Size
 Original Author:Dennis Chan, Bentley Product Advantage Team

Problem Description:

Director displays text in small font size which is hard to read.

 

Cause:

Known issue, which has occurred on display/monitor set to use high resolution.

Solution:

  1. Run Windows File Explorer
  2. Go to the folder where the Director application is installed (by default C:\Program Files (x86)\Bentley\eB\Director)
  3. Right click eB.Application.Director.exe
  4. Select Properties
  5. Clcik the Compatibility tab
  6. Click the Change high DPI settings button
  7. Check the Program DPI (Use this setting...) checkbox
  8. (Optional) Select I open this program in the dropdown list
  9. Check the Override high DPI scaling behavior checkbox
  10. Select Application from the dropdown list
  11. Click OK to save the changes

Run Director again. Depending your original screen resolution settings, you should see bigger text font size in the application now.

Workaround:

(Not recommended) Use Windows's Advanced scaling settings to set a higher scaling percentage, e.g. 150%. This is not recommended as the scaling will apply to the whole Windows interface.