Product


	Applies To

	Product(s):	Assetwise eB Service Manager
	Version(s):	16.x.xx
	Environment:	N/A
	Area:	Service
	Subarea:
	Original Author:	Dennis Chan, Bentley Product Advantage Team

Problem Description:

eB Services (sub-services) do not shut down properly when the eB Service Manager shuts down or restarts

Cause:

Known issue, happens intermittently, cause unknown. Defect 814595.

The Development team has provided the following feedback:

You could use a PS script function of the form

function RestarteBServices ([int]$Seconds = 30) {

Write-Host "Restarting eB Service Manager so server information can be refreshed..." -ForegroundColor Yellow

# Due to _workitems/edit/814595 we'll kill the service manager and it's children to reliable and force-ably shut down eB

TASKKILL /IM 'eb.Service.Manager.exe' /T /F

#wait a few seconds for the services to fully shutdown

Start-Sleep -Seconds 5

#stop_service -DisplayName "eB Service Manager" -WarningAction SilentlyContinue

Start-Service -DisplayName "eB Service Manager" -WarningAction SilentlyContinue

Write-Host "Waiting for a number of seconds for eB child services enough time to start up..." -ForegroundColor Yellow

Start-Sleep -Seconds $Seconds

Write-Host "Wait completed. Continuing."

}

N/A