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AssetWise ALIM | eB - Wiki eBSMC or Director error - This app can't be activated by the Built-in Administrator
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    • -eB - Wiki
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      • ALIM eB - internet access needs
      • ALIM Web error - You need at least the 'View' permission on the 'Organization'
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      • Bulk Import results in an error job in the work queue - Failed to Import Documents. Failed to get the files from the repositories.
      • Changes to a repository's properties are not saved
      • Director displays text in small font size which is hard to read
      • eB Capture (Kofax Connector) Export Error
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      • eBSMC or Director error - This app can't be activated by the Built-in Administrator
      • eBweb Error When Launching or Viewing Files - Correlation code: 3e7d 19cf-4bf4-4f56-ad58-23133662dff0
      • eBweb user gets a "You don't have the required permission. You need at least the View permission on the 'folder'" error
      • Error accessing an ALIM website - There is an error with the current repository configuration. Please check configuration and ensure base end points are correct.
      • Error creating or deleting objects with a MVA (multi-value attribute)
      • Error Expanding an Auto Filing folder - The query syntax is invalid
      • Error when performing searches (or running reports) in eBweb - Error executing child request for ReportWizard.aspx
      • Export Connector error - eB API ChangeHost/connect
      • Getting Deadlock Error while importing data with ALIM Import/Export tool
      • Getting TimeOut error while expanding Organization and Location in Explorer (eB director)
      • How to delete the files listed under Favorites -> My Downloads?
      • NED error message - The ProtoProxy is already set
      • Need to delete old publisher packages based on creation time
      • Need to find out users' logon activities
      • Rendition Job processed by the Interplot Engine failed to create an instance of COM component - error: 8001010a
      • Setting the file name character replacement technique in eB
      • SSIS Connection Error with SSL Certificates
      • The "New Revision" link/command is missing from the Actions menu
      • The module "adobepdflwrapper.dll" failed to load.
      • The “Email Transmittal(s)” option is missing from a Distribution Order/Transmittal
      • User cannot subscribe to documents - gets error "This Subscriber already exists for Delivery Def 1"
      • User cannot unapprove a document which is not Change Controlled
      • User gets a "Failed to transfer" error message when trying to upload a file using eBweb
      • User gets a "PreventCache" or "502" error when tying to view a large multipage file in Brava
      • User gets a "value is out of range" error in the eB service properties screen
      • User gets a Windows Security prompt when attempting to access an ALIMweb site
      • User gets an "Unable to find a valid user account..." in eBSMC when clicking on a community which uses Bentley Sign-On (IMS Authentication)
      • User gets an error about dependent renditions when processing disposition order list items
      • User gets an error batch in the Kofax Batch Manager regarding BAR CODE NUMBER
      • User gets an error opening excel files
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      • User gets an error uploading a PDF file: 'The signature of the uploaded file does not match that sent by the client'
      • User gets an error when trying to create new Oracle Data Source in the eBSMC
      • User gets an error when trying to unapprove a document
      • User gets an extra "Please click on the files that you want to launch" prompt in internet explorer
      • User gets an Id < 1 error when opening user preferences or system preferences
      • User gets error in a report - The multi-part identifier "j12t0.pdm_file_id" could not be bound
      • User gets error on various screens or does not see new functionalities in ALIM Web after an upgrade
      • User needs to find documents with hidden file(s)
      • User receives an error saying "Root element is missing" when trying to run eB System Management Console eBSMC
      • Users are not able to launch or upload files in a high availability (HA) environment
      • Users get error while accessing ALIM Web - The size of the request headers is too long
      • What are the maximum values I can set for Max Asynchronous Jobs and Max Asynchronous Jobs Per Type?
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      • Work queue jobs fail with error "Could not resolve the email address for all the recipients"
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    eBSMC or Director error - This app can't be activated by the Built-in Administrator

     

    Product

       
      Applies To 
       
      Product(s): Assetwise ALIM
      Version(s): 16.7.xx
      Environment:  N/A
      Area:  eB System Management Console
      Subarea:  Community Configuration
      Original Author: Dennis Chan, Bentley Product Advantage Team

    Problem Description:

    User gets the following error when attempting to run Director or access a community in eB System Management Console:

    • Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: This app can't be activated by the Built-in Administrator. See the Microsoft-Windows-TWinUI/Operational log for additional information.

    Cause:

    This error has occurred in a community where it was not enabled (in the eBSMC) by the built-in ADMIN account.

    Solution:

    1. Run eBSMC
    2. Click the Community node
    3. Right click the community in the window
    4. Select Delete Community
    5. Add the community again and specify the ADMIN user to enable the community

    Workaround:

    N/A

    • This app can't be activated
    • CortanaUI
    • built-in administrator
    • Cortana
    • TWinUI
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    • Dennis Chan Created by Bentley Colleague Dennis Chan
    • When: Wed, Sep 30 2020 1:44 PM
    • Revisions: 1
    • Comments: 0
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