Product

Problem Description:

User gets the following error when attempting to run Director or access a community in eB System Management Console:

• Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: This app can't be activated by the Built-in Administrator. See the Microsoft-Windows-TWinUI/Operational log for additional information.

Cause:

This error has occurred in a community where it was not enabled (in the eBSMC) by the built-in ADMIN account.

Solution:

1. Run eBSMC
2. Click the Community node
3. Right click the community in the window
4. Select Delete Community
5. Add the community again and specify the ADMIN user to enable the community

Workaround:

N/A