Applies To
Product(s):
eB Web
Version(s):
16.x.x
Environment:
N/A
Area:
Web
Subarea:
Access
Original Author:
Nitin Bhui, Bentley Technical Support Group
Problem:
Getting error while accessing eB/ALIM ‘This Site Can’t Be Reached’ or ‘Can’t reach this page’
Google Chrome shows the following error:
Microsoft Edge shows the following error :
Workaround:
The identified root cause for this issue is Windows Update. It often shows up after installing Windows Updates.
Following setting needs to be done on the end-user system laptop/desktop
Method 1. Disable TCP Fast Open feature on Edge:
Method 2. Use the DNS flush command: