Product
Applies To | |||
Product(s): | Assetwise ALIM | ||
Version(s): | 16.7.xx | ||
Environment: | N/A | ||
Area: | eB System Management Console | ||
Subarea: | Queue Jobs | ||
Original Author: | Dennis Chan, Bentley Product Advantage Team |
Problem Description:
Work queue jobs fail with the following error:
- Could not resolve the email address for all the recipients. Make sure the system default Directory Entry for Email is specified and that all subscribers have valid e-mail addresses.
Cause:
Some users in the distribution matrix are disabled and/or do not have a valid email address.
Solution:
- Remove disabled users from the distribution matrix
- Ensure all users in the distribution matrix have a valid email address (directory entry)
Workaround:
N/A