Product
Applies To | |||
Product(s): | Assetwise ALIM | ||
Version(s): | 15.6.x, 16.7.xx | ||
Environment: | N/A | ||
Area: | eBweb | ||
Subarea: | Distribution Order/Transmittal | ||
Original Author: | Dennis Chan, Bentley Product Advantage Team |
Problem Description:
The “Email Transmittal(s)” option is missing from a Distribution Order/Transmittal.
Cause:
This is because the distribution order has an “InProgress” status, which is a result of one (or more) of the distribution items having a status of "Create New Copy" instead of “Issued”.
Solution:
Get the distribution item's Status to “Issued” by following the steps below:
- On the distribution order screen click Create Copies under the Actions menu
- In the pop-up window select the Media Type
- Click the Create button
- Back to the distribution order screen, see that the item now has an “Allocation Pending” status
- Under the Actions menu click the “Create Transmittal”
- See that the pending item now has an “Allocated” status
- Click “Commit Transmittal” under the Actions menu
- This will change the item's status to "Issued"
- See that the distribution order's status is now "Completed"
- And the “Email Transmittal(s)” option is available