A file added to a document is shown to have "UNKNOWN MIME TYPE"


 

Product

  
 Applies To 
  
 Product(s):Assetwise ALIM Web
 Version(s):16.7.xx
 Environment: N/A
 Area: File
 Subarea: MIME TYPE
 Original Author:Dennis Chan, Bentley Product Advantage Team

Problem Description:

User adds a file with supported extension (e.g. .TXT, .PDF) but the file is shown to have "UNKNOWN MIME TYPE" in the document details screen.

 

Cause:

The file name contains the "&" (ampersand) character.

Solution:

  1. Delete the file from the document
  2. You may get an error even after the file has been deleted successfully. Just ignore/cancel the error.
  3. Rename the file to remove the "&" (ampersand) character
  4. Re-add the file to the document

Workaround:

N/A