Product
Applies To | |||
Product(s): | Assetwise ALIM Web | ||
Version(s): | 16.7.xx | ||
Environment: | N/A | ||
Area: | File | ||
Subarea: | MIME TYPE | ||
Original Author: | Dennis Chan, Bentley Product Advantage Team |
Problem Description:
User adds a file with supported extension (e.g. .TXT, .PDF) but the file is shown to have "UNKNOWN MIME TYPE" in the document details screen.
Cause:
The file name contains the "&" (ampersand) character.
Solution:
- Delete the file from the document
- You may get an error even after the file has been deleted successfully. Just ignore/cancel the error.
- Rename the file to remove the "&" (ampersand) character
- Re-add the file to the document
Workaround:
N/A