Product
After Selecting a template to create a new Document get Error page after first screen.
Documents can be created successfully using Director client
Some ALIM Web packages require Database stored procedures from packages other than Core package. This error is a result of deployment of ALIM web functionality that use Nuclear (NED) package stored procedures.
Example of packages requiring NED are "Document Design" and "Change Package"
An error reference to "PlugIns\DocumentDesign" in the SEQ web log is an indication of the behavior described above. See following attachment for example of SEQ entry for this error.
w3wp.exe Error: 0 : APPLICATION EVENT : Loading PlugInApplication Source=Application_Start - e:\vsts\a\260\s\src\Core\Core\Global.asax.cs:57 Request.Timestamp=12/13/2021 2:17:59 PM Request.Executed=00:00:00.0090020 SessionContext.MachineName=USTHA1-APP136 ProcessId=3696 ThreadId=25 DateTime=2021-12-13T20:17:59.9047158Z w3wp.exe Error: 0 : APPLICATION EVENT : Auth token settings: Validity = 120, Tolerance = 5 Source=Application_Start - e:\vsts\a\260\s\src\Core\Core\Global.asax.cs:74 Request.Timestamp=12/13/2021 2:17:59 PM Request.Executed=00:00:00.0300042 SessionContext.MachineName=USTHA1-APP136 ProcessId=3696 ThreadId=25 DateTime=2021-12-13T20:17:59.9207195Z w3wp.exe Error: 0 : Correlation=00000000-0000-0000-0000-000000000000 Application_Error from e:\vsts\a\260\s\src\Core\Core\Global.asax.cs(155) Info=Application_Error event Message=Exception of type 'System.Web.HttpUnhandledException' was thrown. Details=System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object. at eB.Model.Connection.InvokeWithResultSet(String methodName, Object[] parameters) at eB.Model.Connection.AddDocumentFootprint(DocumentFootprintData fpData) at eB.PlugIn.DocumentDesign.Create.CreateDocument.OnFinishButtonClick(Object sender, WizardNavigationEventArgs e) in e:\vsts\d\923\s\src\PlugIns\DocumentDesign\Create\CreateDocument.aspx.cs:line 77 at eB.PlugIn.DocumentDesign.Create.CreateDocument.OnNextButtonClick(Object sender, WizardNavigationEventArgs e) in e:\vsts\d\923\s\src\PlugIns\DocumentDesign\Create\CreateDocument.aspx.cs:line 169 at System.Web.UI.WebControls.Wizard.OnNextButtonClick(WizardNavigationEventArgs e) at System.Web.UI.WebControls.Wizard.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.HandleError(Exception e) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at System.Web.UI.Page.ProcessRequest() at System.Web.UI.Page.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) Request.CurrentHandler=ASP.plugins_documentdesign_create_createdocument_aspx, Request.Type=POST, Url=https://localhost/eB/PlugIns/DocumentDesign/Create/CreateDocument.aspx?t=3, UserHostAddress=::1, Request.Timestamp=12/13/2021 2:19:07 PM, Request.Executed=00:00:00.3970620, SessionContext.MachineName=USTHA1-APP136 ProcessId=3696 ThreadId=20 DateTime=2021-12-13T20:19:07.4976152Z w3wp.exe Error: 0 : Correlation=00000000-0000-0000-0000-000000000000 TrackUnhandledException from e:\vsts\a\2785\s\src\eB.Library.Web\Core\EventTracking.cs(96) Info=Application_Error Url=/eB/PlugIns/DocumentDesign/Create/CreateDocument.aspx?t=3 Message=Object reference not set to an instance of an object. Details=System.NullReferenceException: Object reference not set to an instance of an object. at eB.Model.Connection.InvokeWithResultSet(String methodName, Object[] parameters) at eB.Model.Connection.AddDocumentFootprint(DocumentFootprintData fpData) at eB.PlugIn.DocumentDesign.Create.CreateDocument.OnFinishButtonClick(Object sender, WizardNavigationEventArgs e) in e:\vsts\d\923\s\src\PlugIns\DocumentDesign\Create\CreateDocument.aspx.cs:line 77 at eB.PlugIn.DocumentDesign.Create.CreateDocument.OnNextButtonClick(Object sender, WizardNavigationEventArgs e) in e:\vsts\d\923\s\src\PlugIns\DocumentDesign\Create\CreateDocument.aspx.cs:line 169 at System.Web.UI.WebControls.Wizard.OnNextButtonClick(WizardNavigationEventArgs e) at System.Web.UI.WebControls.Wizard.OnBubbleEvent(Object source, EventArgs e) at System.Web.UI.Control.RaiseBubbleEvent(Object source, EventArgs args) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) Request.CurrentHandler=ASP.plugins_documentdesign_create_createdocument_aspx, Request.Type=POST, Url=https://localhost/eB/PlugIns/DocumentDesign/Create/CreateDocument.aspx?t=3, UserHostAddress=::1, Request.Timestamp=12/13/2021 2:19:07 PM, Request.Executed=00:00:00.4160671, SessionContext.MachineName=USTHA1-APP136 ProcessId=3696 ThreadId=20 DateTime=2021-12-13T20:19:07.5036164Z
1. Remove packages that require Nuclear components that are not used. In most cases removing the "Document Design" package will fix the problem:
or
2. Install Nuclear (NED) database package that will install the required DB stored procedures.