COLD process gets error creating new documents


Product 

  
 Applies To 
  
 Product(s):Assetwise ALIM
 Version(s):16.4.2
 Environment: N/A
 Area: COLD
 Subarea: 
 Original Author:Dennis Chan, Bentley Product Advantage Team

Problem Description:

The COLD process gets the following error when creating new documents:

Cause:

Possibly there are more than one Current and Approved documents with the same Number (Prefix) and Middle in the system.

Solution:

Follow the steps below to manually create the new document revision.

  1. Use ALIMweb or Director
  2. Login as the ADMIN user
  3. Search for the document number and middle
  4. Determine which document to use to create the new revision
  5. Go to the document
  6. Make a copy of the document and specify the new revision number

Workaround:

See details in SR 7001366042.