Users get error "No folder could be found that matches the supplied identifier" when trying to delet


 

Product 

  
 Applies To 
  
 Product(s):Assetwise ALIM Director
 Version(s):16.7.xx, 16.8.xx
 Environment: N/A
 Area: Explorer
 Subarea: Folder
 Original Author:Dennis Chan, Bentley Product Advantage Team

Problem Description:

User gets the following error when attempting to delete a folder from the System tree in Director:

  • "No folder could be found that matches the supplied identifier"

Cause:

There is at least one Auto Filing Rules in the folder (or in a subfolder beneath).

Solution:

  1. Delete all the Auto Filing Rules with the folder to be deleted
  2. And if necessary go to all the subfolders and delete all the Auto Filing Rules in them
  3. Then delete the folder in concern

Workaround:

N/A