Product
Applies To | |||
Product(s): | Assetwise ALIM | ||
Version(s): | 16.xx.xx | ||
Environment: | N/A | ||
Area: | Assetwise ALIM Web | ||
Subarea: | Bulk Import | ||
Original Author: | Dennis Chan, Bentley Product Advantage Team |
Problem Description:
User gets the following error when attempting use Assetwise ALIM Web Bulk Import to add documents :
- Bulk import error JSONRPCError - Can not add document to folder Document Import Jobs
Cause:
The user cannot access (or does not have write permissions to) the container folder defined for the Bulk Import process.
Solution:
- Login to ALIM Web as the ADMIN user
- In the Homepage pane, select Bulk import/export from the dropdown menu
- Click Update preferences for bulk transactions
- Make a note of the name defined in the Folder name to create container document in favorites field
- exit ALIM Web
- Login to ALIM Web as the user who is doing the Bulk Import
- In the Homepage pane, select Favorites from the dropdown menu
- Find the folder noted in step #4 (this folder may have been created in a different scope)
- Either rename or delete this folder; or change this folder's permissions (in Director)
- the user should be able to run Bulk Import now
Workaround:
N/A
Ref: SR [7001436008]