Product:
Assetwise ALIM
Version(s):
All
Environment:
N/A
Area:
Subarea:
Problem :
User can’t log in. Account has bees disabled on the ADMIN Server.
Cause:
Those who use Mac computers, for instance, can't install Director locally. As a result, these users use the Bentley ADMIN server to log into Director.
To access a Bentley server, a client must have a PWOnline account. MAS manages this account.
If the PWOnline account is not used for a while, the account gets disabled
Solution:
Raise and Internal Service Reqeust with Mas to enable the account.
See Also:
Any related links, other wikis, etc.
Original Author:Francina Goosen