Error when opening eB Web Server Manager


  
 Applies To 
  
 Product(s):eB Web
 Version(s):15.04.01.325, 16.X.X
 Environment: N/A
 Area: Installation
 Subarea: N/A
 Original Author:Bentley Technical Support Group
  

 

 

 

 

 

 

 

 

Problem

 Opening Web gives error message similar to this:
Fatal Error Log for E:\Program Files (x86)\Bentley\eB\Web\eB.Application.WebInstaller.exe, generated at 7/18/2012 1:33:04 PM UTC
Command Line: "E:\Program Files (x86)\Bentley\eB\Web\eB.Application.WebInstaller.exe"
Current Path: C:\Windows\system32
.Net Version:2.0.50727.4927
Working Set:63971328
Machine: xxxxxx(1 processors)
OS: Microsoft Windows NT 6.1.7600.0
User:BENTLEY\yyyyyyy
Reason: Filename: redirection.config
Error: Cannot read configuration file due to insufficient permissions

Solution

 Solution is to click on start, programs, Bentley , eB, and press shift key, righ click mouse on eB Web Manager and select 'run as administrator'.

This may occur on 2008 Servers with User Access Controls enabled.

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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